[WHO WE ARE, AND WHAT WE DO]

[Coffee]

We try hard to offer you ultra premium refreshments at all time , while a guest of ours ( free of charge )

[Delivery]

We deliver , and set up most of the gear you buy from us ( free of charge )

[Problems]

Problems....are ours to take of, you pay us to do this ( free of charge )

[Integrity]

we always provide an honest approach to delivering information to you, always. ( no charge )

[Our rhythm]

We service our clients through several means, either privately or by our open door hours, at your convenience

[Standards]

should you see it , talk about it , brag about it, then we have it. We own it, we like it , period ( our standards are high )

[Add to cart]

Sorry, not for us.

[Music only]

Our sole aim is to provide you a MUSICALLY SATISFYING system, the system is at the service of the music, always

[Warranty]

Tough economy, companies disappear. Should one of our suppliers go under, we promise within the realm of the possible to provide you with an additional and limited warranty plan ( free of charge )

[Repairs]

We back up what we sell, on new undiscounted gear, we even pick up all shipping and labor issues for a period of 1 year ( free of charge )

[National capital region only]

We do not respond nor ship new product outside our geographical area . Other than our website , we do not privy any www. forums, we service actual clients in our show rooms

[One call]

Questions or problems with the gear you bought from us, often 1 call will suffice to provide a solution ( free of charge )

[Respect]

Our shop is like our home , we strive to give you the most respect as a guest with a twist and a laugh. Its a home where music matters

[Francais]

Nous parlons Francais

[Shows]

We like spreading the good vibes on 2 channel audio, refreshments always served , these take place several times a year ( free of charge, no pressure, always )

[Bargains]

At least twice a year on our website, we save our surplus the unleash them to the public at once , exciting and fast paced ( spring and autunm )

[Payment options]

Cash , debit, Visa, Personal cheques on established accounts

[Vacation times]

We close during certain holidays, details provided way ahead of time on our site, always

[Upgrade plan]

we put our money where our mouths is A) new gear: 1 year , 100 %, towards the upgrade of new gear B) Used or trade in gear : between 40% to 75 % of the value of your purchase on selected trades towards the upgrade of new gear, for 6 full months

[Mission statement]

We try not only to provide you with th best gear and services available , but we see our roles as providing all of you to a better quality of life through music. We practice what we preach, always

[WHAT WE SHY AWAY FROM]

[ADD TO CART]

Sorry , no can do

[FREE ADVICE]

If its worth having, its worth paying for

[RETURNING CALLS AND EMAIL]

Unless you are one of our many outside clients, and/ or you are asking for services we deliver as set prior with our manufacturers, then we do not tend to return calls from outside our region, nor respond to mails asking FREE advise of any kind. We do however thanks you for your considerations

[ON LINE BIDS OR OVER THE PHONE QUOTES]

Sorry, no can do

[APPOINTMENTS TO OUTSIDERS]

We only accept Rv from folks coming from our geographical region only

[REPAIRS OF OTHERS RETAILERS GEAR]

We repair what we sell , not what other retailers sell

[OUTWARD CRITICISMS]

There is plenty of great audio companies in this world, so why criticize what others sell. Its a sign of weakness.

[WASTING TIME]

YOUR time is real precious , so is OURS. We promise not to waste yours if you do the same for us

[Repair]

THIS IS WHAT WE REPAIR

"SP repairs only what is deemed high end and high value audio. We also service and modify old and classic audio gear, we actually specialize in this , as well as ultra professional termination services on most damaged cables. (Quad , Conrad, Arc, Sonic Frontiers , etc.) We service what WE sell as well.

THIS IS WHAT WE DO NOT REPAIR

We do not repairs TV monitors , old or new mass market Japanesse audio gear, VHS, Betas, Tascams, Digital cameras, headphones, old speakers nor cassette decks, or mass market cd players and Dvd players, Etc

[CONVENTIONALITY]

We break a great many retail conventions and have our own reasons for doing this. We are kept extremely busy because we do exactly this. We have our reasons that work EXTREMELY well for us, and we do this exactly for and because of YOU

Thanks you for your support, our aim is simply to be clear about the role we play in your lives and keeping things as clean and fun as possible. Like Dr Phil says, " Hows' it working for you ( us )....". Well Dr Phil, very well thank you . Our commmercial brand name is beyond reproach, still after all these years, an Ottawa based high end retailer that is here to stay.

All the best wishes
Luc Morin
Stereo Passion
www.beautiufulsoundaudio.com